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Consumer Credit Counselling Service

Centennial Discovery has certainly enabled us to regain control, helped us manage costs, and given us the peace of mind that we are compliant.

-Scott Graham, Service Support Manager

FRS_CaseStudy_Centennial_CCCS_A4_EN.PDF icon pdf


Customer Profile

The Consumer Credit Counselling Service is a debt advice charity headquarted in Leeds, with 10 additional locations across the UK providing free, independent and impartial advice to those in financial difficulty.

Business Need

The IT team at the Consumer Credit Counselling Service (CCCS) manages an IT estate of 900+ PCs spread across 11 different offices in the UK. With the charity expanding rapidly, the IT team found it difficult to report with confidence what software and hardware assets they had throughout the organization at any given time, where these assets were located or how they were being used.

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CRM
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ITIL
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CMDB
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