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Title:
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HEAT® and Enteo® PC Lifecycle
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Summary:
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Unified Service Request Fulfillment for the Service Desk. Powerful first-line support tools to reduce call handling time and increase first-interaction resolution. Consider the seamlessly integrated combination of two market-leading FrontRange products, HEAT® Service and Support and Enteo® PC Lifecycle Management. This solution suite will transform the help desk from a reactive call center to a sophisticated remote management and remediation service center.
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Product:
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HEAT®
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